Returns & Exchanges
At Group D, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged fashion items. If your fit isn't perfect, our hassle-free process ensures a smooth exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Place the original items in their secure packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to any authorized carrier location; your refund will be processed within 5-7 business days of arrival at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing