Frequently Asked Questions
Everything you need to know about shopping with Group D.
What is the standard shipping timeframe for Group D orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for 1-2 day delivery.
What is your return and exchange policy?
You can return or exchange any unworn, unwashed items with original tags attached within 30 days of purchase. Returns are processed within 5 business days of receipt.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
Group D accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics are sourced responsibly, focusing on organic cotton and recycled polyester blends where possible.
Can I track my order in real-time?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.